Policies
Refund, Exchange & Cancellation Policy
Last updated: 8 October 2026
At Bangre Jewellers every purchase is made in person at our showroom, where our team explains the applicable terms before billing. This page summarises our policy.
1. Online orders and payments
We do not sell products or collect payments through this website, so there are no online orders to cancel or refund. All transactions take place in-store and are recorded on the invoice issued at the time of purchase.
2. Exchange and buyback of gold
- Gold jewellery purchased from us can be exchanged or sold back to us on presenting the original invoice.
- The value is calculated on the net gold weight and purity (as verified by testing at the time of exchange) at our prevailing rate on the day of the transaction.
- Making charges, stone charges and taxes paid at the time of purchase are not refundable. Any deduction that applies is explained to you before the transaction is completed.
- Old gold purchased elsewhere may also be accepted for exchange, subject to purity testing.
3. Manufacturing defects and repairs
If you notice a manufacturing defect, please bring the piece and invoice to our showroom as soon as possible. We will inspect it and repair or replace it as appropriate. Damage from normal wear, accidents or alterations by third parties is not a manufacturing defect, but we are happy to repair such pieces at reasonable charges.
4. Lifetime cleaning and polishing
We offer complimentary cleaning and polishing for jewellery purchased from us.
5. Custom and made-to-order jewellery
For custom or made-to-order pieces, the design, advance payment, delivery timeline and cancellation terms are agreed in writing at the time of booking. Because these pieces are made specifically for you, cancellation after production has started may not be possible.
6. Refunds
Where a refund is agreed under this policy, it will be made to the original mode of payment, or by another method permitted by law, within a reasonable time.
7. Contact
- BusinessBangre Jewellers (बांगरे ज्वेलर्स)
- AddressOpp. Shikshak Sahakari Bank, Railway Station Road, Saoner, Nagpur District, Maharashtra 441107, India
- Phone